Arizo
Privacy

Privacy policy

Who processes data, for what, and what rights you have.

1. Controller

AI & Co GmbH, c/o Fehr Legal GmbH, Lättichstrasse 6, 6340 Baar, Switzerland, UID CHE-305.935.951. Contact via the postal address.

2. Website

When visiting arizo.ch, technical logs (IP address, time, page called) are generated at the hosting. Language and colour scheme are stored as a preference (arizo-lang, arizo-theme, one year). There is no reach measurement and no cookie banner.

3. Chat window

Messages in the public chat are processed to reply and, where needed, hand over to a person. An address left there is used for the handover, not as identity.

4. Account

For the console: email, workspace, session (Supabase). Signing in sets session cookies on /login and /admin.

5. Recipients

Anthropic (answers), Vercel (Frankfurt, hosting), Supabase (Zurich, database and sign‑in), Resend (email). See Sub-processors.

6. Retention

Workspace data remains for as long as the account exists or legal duties require it. Support-chat content is deleted no later than 12 months after the conversation ends. After successful delivery to the configured support archive, the local copy is deleted after 30 days. Billing-relevant records follow Swiss retention duties.

7. Rights

Access, rectification, deletion, restriction, portability, and objection to the extent granted by applicable law. Requests by post to the controller. Supervisory authority: FDPIC; where the GDPR applies, the competent EU authority.

8. Changes

We update this notice when processing or law changes. The version on this page applies.